Privacy Policy
Last Updated: October 5, 2026
The Distressed Dwelling (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, shop our products, communicate with us, or otherwise use our services.
Information We Collect
Depending on how you interact with us, we may collect your name, email address, telephone number, billing and shipping address, order and transaction information, products viewed or purchased, shopping-cart activity, contact-form submissions, IP address, browser and device information, referring pages, and website interactions. Payment information is processed by Shopify and applicable payment providers; we generally do not directly store complete credit or debit card numbers.
How We Use Information
- Process and fulfill orders and arrange shipping.
- Provide customer service and respond to inquiries.
- Operate, secure, analyze, and improve our website and store.
- Communicate about orders, returns, promotions, or updates.
- Measure advertising effectiveness and, where permitted, provide relevant advertising.
- Detect fraud and comply with legal obligations.
Shopify
Our ecommerce services are powered in part by Shopify. Shopify processes information relating to your use of our store, transactions, and other interactions as necessary to provide its services. You can review Shopify’s privacy practices at Shopify Privacy.
Facebook, Instagram and Meta Advertising
We use services provided by Meta, including Facebook and Instagram, to advertise our products, measure advertising performance, and reach customers who may be interested in our products. Our Shopify Facebook & Instagram integration uses Enhanced data sharing, which may use the Meta Pixel and Meta Conversions API.
Depending on your interaction with our store and your privacy choices, information transmitted to Meta may include your name, email address, telephone number, location information, IP address, browser or device information, products viewed, shopping-cart activity, purchases, and other website interactions. Meta may use this information for customer matching, advertising measurement, audience creation, and personalized advertising. Where required by applicable law, these technologies are subject to appropriate consent or opt-out mechanisms. You can review Meta’s privacy practices at Meta Privacy Policy.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, APIs, and similar technologies to operate the website, remember preferences, maintain shopping carts, understand traffic, analyze interactions, prevent fraud, measure advertising effectiveness, and provide advertising. Depending on your location, you may have rights to consent to, reject, or opt out of certain non-essential technologies. Browser settings may also allow you to block or delete cookies, although doing so can affect website functionality.
Advertising and Data Sharing
We may work with advertising and analytics providers that collect or receive information about interactions with our website to measure advertising and, where permitted, provide interest-based or personalized advertising. Depending on applicable law, certain disclosures for targeted advertising may be considered “sharing,” “selling,” or similar activity even when we do not receive money in exchange. Where required, we provide applicable opt-out rights.
Service Providers, Suppliers and Dropshipping
We may disclose personal information to service providers that help operate our business, including ecommerce platforms, payment processors, shipping providers, analytics providers, advertising providers, technology providers, suppliers, and fulfillment partners. Some products may be shipped directly by third-party suppliers or fulfillment partners. To fulfill an order, we may provide them with information such as your name, shipping address, telephone number, email address, products ordered, and other information reasonably necessary to process and deliver your purchase.
Affiliate Links and Third-Party Services
We may participate in affiliate programs, including Amazon Associates, Mavely, and other home décor affiliate programs. Our site may also use services such as Google Analytics and Pinterest. Affiliate partners and other third parties may use cookies or similar technologies and process information under their own privacy policies. We may earn a commission from qualifying purchases made through affiliate links at no additional cost to you.
Marketing Communications
If you choose to receive promotional communications, we may use your contact information to send product news, promotions, or updates. You may unsubscribe from marketing emails using the unsubscribe link in those messages. We may still send transactional communications concerning orders or customer-service matters when necessary.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures designed to protect personal information, but no method of electronic transmission or storage is completely secure. We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information; obtain a copy of certain information; withdraw consent where applicable; or opt out of certain uses or disclosures for targeted advertising. We may need to verify your identity before completing certain requests. We will not discriminate against you for exercising applicable privacy rights.
Children’s Privacy
Our website and products are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.
Third-Party Websites
Our website may contain links to websites or services that we do not control. We are not responsible for their privacy, security, or content practices. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or third-party services. When appropriate, we will update the “Last Updated” date above.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, please contact The Distressed Dwelling through our contact page.